New in HOMER: Time Management for Time Tracking, Overtime and Absences

5 August, 2026

With the new Time Management module, HOMER brings time tracking, working time control, holidays and absence management together in one central place.

The existing project time tracking functionality has been moved from the Support area into the new Time Management module. It is now complemented by new views for reported hours, overtime, holidays and team absences, as well as a central administration area for managers and administrators.

Employees get a clear overview of their own data, while administrators can plan and manage the entire team.

Time Tracking: Create projects and report hours

The existing Time Tracking functionality is now available directly within the Time Management module.

Projects can be created for customer work or internal activities, and technicians can report their hours directly against the relevant project.

The project overview shows, among other things:

  • Number of time entries
  • Total reported hours
  • Resulting amount
  • Progress in relation to the defined project budget

Projects and reported services can also be shared with customers through the HOMER Customer Portal. This keeps work performed, hours and costs transparent and easy to understand for everyone involved.

Typical use cases include hour packages, support services, projects, consulting and internal work.

Time Report: Working hours and overtime at a glance

The new Time Report provides a central overview of reported working hours.

The required period can be selected using the filter in the top-right corner. Depending on the selected period, HOMER displays information such as:

  • Reported working time
  • Billable working time
  • Overtime or negative time balance
  • Holidays and other absences

Regular users only see their own data. Administrators can view all employees and therefore get a clear overview of the entire team.

This makes it easy to see whether reported working hours match the expected workload and how overtime is developing across the team.

Team Absences: Plan holidays and absences together

The Team Absences view displays all employee absences in a clear calendar.

This makes it immediately visible who is available and who is absent on a particular day. Different absence types are shown in different colours, including:

  • Vacation
  • Remote work
  • Unpaid leave
  • Sick leave
  • Training
  • Military / Civil service
  • Special occasions
  • Other absences

The overview makes holiday coordination, resource planning and day-to-day scheduling easier.

Administrators can also click on an employee’s name to open their detailed view. This provides additional information about overtime, holidays and other absences.

Detailed overview of overtime and absences

The individual employee view shows the development of overtime throughout the selected year.

The overview includes, among other things:

  • Current overtime or negative time balance
  • Weekly overtime development
  • Submitted absence requests
  • Date range and duration of each absence
  • Approval status

This makes working time and absences easy to review over longer periods.

Absence Management: Central administration for admins

Absences are managed centrally through Absence Management.

Administrators can review submitted holiday and absence requests and either approve or reject them. Only approved absences are displayed in the shared Team Absences calendar.

Public holidays and other non-business days can also be configured. These are automatically taken into account when calculating expected working hours, overtime and absence durations.

Administrators can additionally configure:

  • Official weekly working hours
  • Regular working days
  • Public holidays and other non-business days
  • Basic settings used for working time calculations

This ensures that the entire company uses the same basis for working hours, overtime and absences.

One central place for the entire team

With the new Time Management module, HOMER combines project time tracking with working time and absence management.

Employees benefit from a clear personal overview and straightforward time reporting. Administrators get the tools they need for holiday approvals, resource planning, overtime control and working time configuration.

The new Time Management module is now available directly in HOMER.

What is HOMER?

HOMER is the central business platform for IT service providers and Managed Service Providers. It combines key daily processes such as support and ticketing, customer and contact management, documentation, reporting, time and absence management, as well as the automated billing of contracts and Microsoft 365 licences from distributors such as TD SYNNEX and ALSO in one solution.

HOMER reduces administrative effort, increases transparency and brings the core processes of an IT service provider together in one place.

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